Freight Damage

Every once in a while a chime will be damaged in shipping. If you believe your chime has freight damage, please call us at 800-467-5552 or email info@sweetpicklepie.com and we will get it taken care of.

If you happen to be present when the chime is delivered and there is obvious damage to the box, please do not refuse the shipment. Refusing the shipment will actually slow down the replacement process.